What is Direct Primary Care?

Direct Primary Care (DPC) is a modern healthcare model that makes managing your healthcare so much easier and more affordable. Instead of traditional care with co-pay, deductible and unexpected medical bills, DPC is built on a monthly subscription membership (much like a gym membership). You receive extended time with your doctor including unlimited clinic visits by appointment. DPC includes virtual care so you can access your doctor by phone, text or video chat. TrustCare now offers DPC as TrustCare Prime.

(Note: Government payer plans including Medicare and Medicaid are not eligible for DPC.)

Same day or next day appointments
Unlimited office visits
No co-pay or deductible
Little to no wait time
Extended time with your doctor
Low cost prescriptions
Telehealth visits
Consistent care by same doctor

TrustCare Prime Member Benefits

SERVICES
Primary Care Visits
Included
Urgent/Sick Visits
Included
Annual Wellness Exams
Included
PROCEDURES
Injections*
Included
Immunizations*
Included
Annual Flu Vaccine
Included
Rapid Flu and Rapid Strep Testing
Included
Ear Irrigation
Included
Nebulizer Treatments
Included
X-Ray
Included
Basic Vision Screening
Included
EKG with Interpretation
Included
Splinting
Included
Wound Dressing
Included
Foreign Body Removal
Included
Skin Cancer Evaluation
Included
LABS
Urinalysis
Included
Blood Glucose
Included
CBC (Complete Blood Count)
Included
*Fee may apply for medication/supplies but not for service

TrustCare Prime Pricing

The monthly membership covers all services shown in the pricing chart. Fees may apply for medication/supplies but not for service. A child is age 17 and under. There is a one-time registration fee of $69 for all membership levels, and a minimum, three-month commitment is required.
Individual
$ 69
per month
+$30/month for one child
+$15/month for each additional child
Get Started
Individual plus spouse
$ 130
per month
+$30/month for one child
+$15/month for each additional child
Get Started
Individual, spouse, plus one child
$ 155
per month
+$30/month for one child
+$15/month for each additional child
Get Started

Frequently Asked Questions

Why charge a membership fee?


As a TrustCare Prime member you can better budget your healthcare finances; without worrying about extra costs, co-pays and deductibles for routine care.

Why would I pay ‘extra’ fees for health care?


We do not think of our services as “extra”; rather an independent, alternative and better way to do your primary care. Most of our members save money when combining TrustCare Prime with a high-deductible health insurance or medical cost sharing plan. (vs. standard low-deductible /” copay” insurance plans)

Are government payer plans such as Medicare and Medicaid eligible for TrustCare Prime?


No. Government payer plans including Medicare and Medicaid are not eligible for Direct Primary Care (TrustCare Prime).

Does TrustCare Prime accept members with existing medical problems?


Yes. Our memberships are not based on any existing medical issues or conditions.

What if I am healthy? And rarely go to the doctor?


That is great! HIGH FIVE! Our primary focus is to keep members well. We dedicate more time to prevention issues to keep you away from the expensive, cumbersome health care system. However, when you do need care, we are available 7 days a week to help you Feel Better Faster.

When do I pay my fees for medications, labs, etc.?


For any fees for non-covered services, we expect full payment at time of service for most services, including medications, labs, procedures, etc.

What are your regular clinic hours? Evenings? Weekends?


Our regular clinic hours are Monday-Friday, 8am-5pm (this is for appointments for TrustCare Prime patients). Evenings and weekends are the same as our urgent care walk-in clinic hours, which are Monday–Friday 8am–8pm (for TrustCare Prime members) and Saturday, 9am–5pm, and Sunday, 1-7pm (except our holiday schedule).

Is TrustCare Prime a substitute for health insurance?


No, TrustCare Prime is a great way to receive high quality primary health care, but we do believe your insurance is needed for unexpected and expensive events.

Can TrustCare Prime bill my insurance plan?


No, TrustCare Prime does NOT contract with any private or public insurance plans for TrustCare Prime members.

Can I submit visit claims for my health insurance plan for reimbursement?


For the time being, insurance companies do NOT recognize our membership fees as a reimbursable expanse.

Can I use FSA or HAS accounts for TrustCare Prime?


Please contact an accounting professional to discuss this matter.

For more information email [email protected].

TrustCare Prime is not intended to replace insurance. TrustCare Prime is a membership-based healthcare option for individuals, families, and employers and does not satisfy the health benefit requirements as established in the federal Affordable Care Act (ACA). Without adequate insurance coverage in addition to DPC, the patient may be subject to fines and penalties associated with the federal ACA.

Government payer plans including Medicare and Medicaid are not eligible for DPC.

Membership with all the bells and whistles.

Introducing TrustCare+. Skip the line at any clinic. Chat with our Care Team, any time. Sound too good to be true? Check it out!

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